Privacy Policy
A legal disclaimer
This Privacy Policy explains how Mars Garage collects, uses, discloses and protects your personal information when you visit our website or engage with our services. Last updated: May 2026.
Mars Garage ("we", "us" or "our") operates the website located at www.marsgarage.com.au and provides accident assistance, smash repair and refinishing services from our premises at 287 King St, Mascot, NSW 2020. We are committed to protecting your personal information and handling it in accordance with the Australian Privacy Principles set out in the Privacy Act 1988 (Cth).
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By using this website or contacting us, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described below, please do not use this website or provide us with your personal information.
How We Collect and Use Your Information
We collect personal information through two main channels: information you provide directly through our contact form, and information collected automatically when you browse our website.
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Information You Provide
When you complete our contact form or get in touch by phone or email, we may collect your first name, last name, email address, phone number, vehicle make and model, and the content of your enquiry. We use this information solely to respond to your enquiry, provide quotes, coordinate repairs, and communicate with you about your vehicle.
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Information Collected Automatically
Like most websites, ours uses cookies and similar technologies to understand how visitors use the site. We use Google Analytics to collect aggregated, non-identifying information such as pages visited, time spent on the site, device type, browser type and general geographic location. This helps us improve the website experience. You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect some functionality of the website.
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Sharing with Third Parties
We do not sell your personal information. We may share information with service providers who assist us in operating our business, such as insurance representatives or repair partners involved in your matter, and only to the extent necessary to deliver the service you have requested. We may also disclose information where required by law.
Your Rights and How to Contact Us
You have the right to request access to the personal information we hold about you, and to request that we correct or delete it. We will respond to such requests within a reasonable timeframe, in accordance with the Privacy Act 1988 (Cth).
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We retain your personal information only for as long as is necessary to fulfil the purposes for which it was collected, or as required by law. We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification and disclosure.
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This Privacy Policy does not apply to the data collection practices of any third-party websites linked from our site. We encourage you to review the privacy policies of those sites separately.
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We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date.
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If you have any questions about this Privacy Policy, or wish to exercise any of your rights, please contact us:
Mars Garage 287 King St, Mascot, NSW 2020
Email: admin@marsgarage.com.au
Phone: 0458 808 332